


24/7 Processing Centre
ACE/ACI Truck eManifest
Built for Trucking Companies
ACE/ACI eManifest
Section 321


How Can I Submit eManifest Info to Customs?

Web Application
User-friendly, intuitive design
On-screen validation
Query the status of eManifest, PAPS or PARS
Email/SMS alerts for shipment milestone events i.e (entry on file, arrived, released)

Fax/Email Documentation
Send shipping documents to Customs City 24/7 processing center
Documentation is validated and forwarded to the customs broker
Customs City completes eManifest and notifies the driver
Once the customs broker entry number links to the eManifest, the driver is informed to proceed to the border

JSON API
Trucking dispatch systems can integrate with Customs City Global Solutions
Large highway carriers can benefit from re-using data in their dispatch systems
Reduce duplicate data entry
Improve efficiencies
What is Section 321?
Section 321 is a CBP shipment release type for low-value shipments valued at less than $800. These eCommerce shipments can be imported by a person or company every day as long as the shipment value is less than $800. Customs City Global Solutions provides upload file formats in JSON or CSV allowing a company to upload thousands of shipments at a time saving you time & money.
24/7 Email/ Fax Processing Centre

Carriers complete their completed eManifest Request form (see below) and accompany their pro-bill and commercial invoice and send to Customs City using one of the following ways:
- Email- emanifest@customscity.com
- Fax- 1-888-279-4535
- Complete request using Customs City online request form (see below)
After Customs City receives your paperwork, it will be reviewed by one of our compliance specialists who will verify that all the required information is available on the forms.
After verification of the paperwork the next steps in the eManifest process are as follows:
Printable Forms
To submit an ACE eManifest Request by email/fax
To submit an ACI eManifest Request by email/fax
ACE/ACI eManifest Online Request Forms
Click below to complete an ACE eManifest request online
Click below to complete an ACI eManifest request online
Online Request Forms for Adding Truck, Trailer & Driver Info
Truck eManifest Features
Security
All data is encrypted using military-strength encryption
Performance
Lightening-fast portal performance means you can finish entering eManifests quick & easy and drivers spend less time waiting at the border
24/7 Free Support
Contact us via live chat, email, telephone or open a case using our customer support portal
SMS Text Alerts
Get an SMS message on your phone when the customs broker files the entry for your shipment. This way you know when you’re clear to cross the border
Email Alerts
Lightening-fast portal performance means you can finish entering eManifests quick & easy and drivers spend less time waiting at the border


Print ACE/ACI Cover Sheets
After your ACE or ACI trip is accepted, print your barcoded cover sheet which the driver can hand to the Customs officer when crossing the border
Customer Billing Portal
Login to make a payment, print invoices and statement of accounts
Integration Options
upload JSON or CSV files. Connect to our API & send JSON messages
Customs Compliance
Our team has a deep understanding of customs rules and compliance. Leverage our team’s knowledge to make crossing the border a seamless process of your operations
Truck eManifest Shipment Types
PAPS/ PARS
“Regular shipment” This means there will be a corresponding customs broker entry number
ACE In-Bond
The highway carrier creates the in-bond shipment
QP In-Bond
The customs broker creates the in-bond shipment and the highway carrier
Section 321
Low-value shipment less than $800 used for eCommerce type shipments. No formal entry required by a customs broker
Goods Astray
Cargo that inadvertently moved out of the US
Intangibles
Cargo that can not have a value assigned ie. blood
Free of Duty 7523
Free of duty with a value of less than $2,500
US Goods Returned
Cargo returning to the US
Personal Effects
Personal Effects ie. Moving personal items if you’re moving from Canada to the US
CSA
Customs Self-Assessment cargo
E29B
Temporary import shipment used in ACI
ATA Carnet
Temporary import shipment type used in ACI
Compare Services
Customs City Global Solutions Inc. offers more value and better features vs. the competition.
Freemium Plan
Smaller carriers creating up to 40 shipments/month are free
No Freemium Plan
Smaller carriers creating up to 40 shipments/month are free
Unlimited Shipment Plan
Large carriers pay fair & predictable pricing each month at $924.95/month for unlimited shipments
No Unlimited Shipment Plan
It does not exist. Large carriers pay thousands of dollars each month. The monthly price fluctuates each month depending on shipment volume
JSON API
Connect to Customs City Global Solutions API using a modern and clear developer documentation package
Outdated XML API
Usually need to connect using outdated communication protocols such as FTP
Truck eManifest Price Plans
Pricing is per transaction sent to CBP on a monthly basis. Responses received by CBP and sending updates or deletes to CBP are not charged. ACE/ACI Truck eManifest counts as a transactionSelect your plan
- Number of transactionsNumber of transactions
- CBP & CBSA ResponsesCBP & CBSA Responses
- 24/7 Support24/7 Support
- On-Boarding AssistanceOn-Boarding Assistance
Free Plan
$0
per month
- Number of transactions40
- CBP & CBSA Responses
- 24/7 Support
- On-Boarding Assistance
75 Plan
$89.95
per month
- Number of transactions75
- CBP & CBSA Responses
- 24/7 Support
- On-Boarding Assistance
150 Plan
$149.95
per month
- Number of transactions150
- CBP & CBSA Responses
- 24/7 Support
- On-Boarding Assistance
300 Plan
$249.95
per month
- Number of transactions300
- CBP & CBSA Responses
- 24/7 Support
- On-Boarding Assistance
Select your plan
- Number of transactionsNumber of transactions
- CBP & CBSA ResponsesCBP & CBSA Responses
- 24/7 Support24/7 Support
- On-Boarding AssistanceOn-Boarding Assistance
450 Plan
$374.95
per month
- Number of transactions450
- CBP & CBSA Responses
- 24/7 Support
- On-Boarding Assistance
600 Plan
$499.95
per month
- Number of transactions600
- CBP & CBSA Responses
- 24/7 Support
- On-Boarding Assistance
1500 Plan
$649.95
per month
- Number of transactions1500
- CBP & CBSA Responses
- 24/7 Support
- On-Boarding Assistance
Unlimited Plan
$924.95
per month
- Number of transactionsUnlimited
- CBP & CBSA Responses
- 24/7 Support
- On-Boarding Assistance
Why Customs City?
We believe that by adopting modern technologies and combining with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers. Customs City will make your eCommerce customs compliance process seamless and cost effective.

All-in-one eCommerce Customs Compliance Solution
ACE Ocean, ACE Air, ACE Truck, Type 86, Section 321 Data Pilot, ISF, FSN, SNP, ACAS

Cost Savings
Customs City offers lowest transactional fees, specifically tailored for high volume e-Commerce shipments

Performance
eManifest submission is quick & easy, so you can focus more on growing your eCommerce business

Security
All data is encrypted using military-strength encryption

24/7 Free Support
Contact us via live chat, email, telephone or open a case using our customer support portal

Customs Compliance Expertise
Leverage our team’s knowledge to make crossing the border a seamless process
Frequently Asked Questions?















