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What is Section 321?

Section 321 is a CBP shipment release type for low-value shipments valued at less than $800. These eCommerce shipments can be imported by a person or company every day as long as the shipment value is less than $800. Customs City Global Solutions provides upload file formats in JSON or CSV allowing a company to upload thousands of shipments at a time saving you time & money.

24/7 Email/ Fax Processing Centre

Carriers complete their completed eManifest Request form (see below) and accompany their pro-bill and commercial invoice and send to Customs City using one of the following ways:

After Customs City receives your paperwork, it will be reviewed by one of our compliance specialists who will verify that all the required information is available on the forms.

After verification of the paperwork the next steps in the eManifest process are as follows:

Printable Forms

To submit an ACE eManifest Request by email/fax
To submit an ACI eManifest Request by email/fax

ACE/ACI eManifest Online Request Forms

Click below to complete an ACE eManifest request online
Click below to complete an ACI eManifest request online

Online Request Forms for Adding Truck, Trailer & Driver Info

Truck eManifest Features

Security
All data is encrypted using military-strength encryption
Performance
Lightening-fast portal performance means you can finish entering eManifests quick & easy and drivers spend less time waiting at the border
24/7 Free Support
Contact us via live chat, email, telephone or open a case using our customer support portal
SMS Text Alerts
Get an SMS message on your phone when the customs broker files the entry for your shipment. This way you know when you’re clear to cross the border
Email Alerts
Lightening-fast portal performance means you can finish entering eManifests quick & easy and drivers spend less time waiting at the border
Print ACE/ACI Cover Sheets
After your ACE or ACI trip is accepted, print your barcoded cover sheet which the driver can hand to the Customs officer when crossing the border
Customer Billing Portal
Login to make a payment, print invoices and statement of accounts
Integration Options
upload JSON or CSV files. Connect to our API & send JSON messages
Customs Compliance
Our team has a deep understanding of customs rules and compliance. Leverage our team’s knowledge to make crossing the border a seamless process of your operations

FAQs on ACE/ ACI Truck eManifest

ACE Truck eManifests must be filed one (1) hour before arriving at the border.  

FAST shipments can arrive 30 minutes after filing an ACE Manifest.

ACE Manifests can be filed as early as a month (30 days) in advance and no less than one hour before arrival at the border.

ACE (Automated Commercial Environment) is the US Customs and Border Protection (CBP) mandate requiring ACE manifest trucks carrying commercial shipments to send trip & shipment data to CBP for risk assessment purposes.  ACE manifest trip data consists of truck, trailer, and driver data.  ACE manifest shipment data consists of the pro-bill and commercial invoice information.

ACI (Advance Commercial Information) is the CBSA Canada Border Services Agency mandate requiring ACI manifest trucks carrying commercial cargo to send trip & shipment data to CBSA for risk assessment purposes. ACI manifest trip data consists of truck, trailer, and driver data.  ACI manifest shipment data consists of the pro-bill and commercial invoice information.

ACE Manifest supports the following shipment types:

  • Regular (PAPS) Pre-Arrival Processing System
  • Free of Duty (< $2500, CF-7523)
  • US Goods Returned (CF-3311)
  • Personal Effects, Household goods (CF-3299)
  • Section 321
  • Residual Cargo (FDA-BTA)
  • Intangible
  • Goods Astray
  • In-bond (IT, T&E, IE)

The Standard Carrier Alpha Code (SCAC) is a unique four-letter code used to identify transportation companies. SCAC codes can be obtained from the National Motor Freight Traffic Association (NMFTA).

 SCAC codes are a mandate for filing of ACE & ACI Truck eManifests.

A PARS (Pre-Arrival Review System) number and CCN (Cargo Control Number) are synonymous these days.  ACI  requires every shipment to be identified with a CCN.  Before ACI, there was a requirement for a barcoded PARS number.  The names PARS number and CCN mean the same thing in the industry today.    

CBSA may issue AMPS (Administrative Monetary Penalty System) penalties for ACI manifest non-compliance.

A possible AMPS penalty is C023- Carrier failed to report a conveyance before arrival.  Fines per occurrence are the following:

  • 1st occurrence- $2,000
  • 2nd occurrence- $4,000
  • 3rd and subsequent $8,000

In case a Truck arrives at the US border without the proper ACE Manifest on file, the Truck will not be allowed to cross the border and there can be a penalty levied on the Truck by CBP.  Usual first-occurrence fines start at $5,000 and subsequent fines move up to $10,000 per occurrence.

Truck eManifest Price Plans

Pricing is per transaction sent to CBP on a monthly basis. Responses received by CBP and sending updates or deletes to CBP are not charged. ACE/ACI Truck eManifest counts as a transaction

  • Select your plan

  • Number of transactionsNumber of transactions
  • CBP & CBSA ResponsesCBP & CBSA Responses
  • 24/7 Support24/7 Support
  • On-Boarding AssistanceOn-Boarding Assistance
  • Fax / Email Requests

    Fax / Email Requests

  • Free Plan

  • $0

    per month

  • Number of transactions10
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • Fax / Email Requests

    $5 / Shipment
  • 75 Plan

  • $89.95

    per month

  • Number of transactions75
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • Fax / Email Requests

    $5 / Shipment
  • 150 Plan

  • $149.95

    per month

  • Number of transactions150
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • Fax / Email Requests

    $5 / Shipment
  • 300 Plan

  • $249.95

    per month

  • Number of transactions300
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • Fax / Email Requests

    $5 / Shipment
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  • Select your plan

  • Number of transactionsNumber of transactions
  • CBP & CBSA ResponsesCBP & CBSA Responses
  • 24/7 Support24/7 Support
  • On-Boarding AssistanceOn-Boarding Assistance
  • Fax / Email Requests

    Fax / Email Requests

  • 450 Plan

  • $374.95

    per month

  • Number of transactions450
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • Fax / Email Requests

    $5 / Shipment
  • 600 Plan

  • $499.95

    per month

  • Number of transactions600
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • Fax / Email Requests

    $5 / Shipment
  • 1500 Plan

  • $649.95

    per month

  • Number of transactions1500
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • Fax / Email Requests

    $5 / Shipment
  • eCommerce Plan

  • $924.95

    per month

  • Number of transactionsUp to 100,000. Additional transactions 2 cents each
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • Fax / Email Requests

    $5 / Shipment
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Frequently Asked Questions?

Yes! You can sign up for a 30 day FREE trial of Custom City Global Solutions Inc. today! It’s risk-free and there is absolutely no financial obligation. After your free month’s trial, we’ll call to see how you’ve made out.

No, we do not charge a setup fee. You receive free training by phone and free support.

Billing happens at the end of each month. You can choose to receive your invoice by mail or electronically.

No, We only offer billing monthly.

Just give us a call and let us know. We do request 30-days notice.

Book a Free Consultation Today