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Redefining Customs Compliance

CustomsCity is a team of innovators, technologists, and trade experts dedicated to modernizing how businesses move goods across borders.
Founded over a decade ago, we saw how complex, manual, and outdated customs processes were slowing trade down and set out to change that.

Today, we’re recognized as a leading customs compliance platform, helping importers, brokers, freight forwarders, and logistics providers simplify compliance, reduce costs, and accelerate cross-border.

Our foundation is built on trust, technology, and true partnership because compliance isn’t just about meeting regulations; it’s about enabling global business to flow seamlessly.

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Our Mission

To make customs compliance seamless and efficient by combining cutting-edge technology with deep industry expertise, providing our clients with productivity gains, cost savings, and the highest level of customs compliance.

Our Platform in Numbers

30+ years focused on simplifying customs compliance

50%+ faster processing vs. other competing customs compliance platforms

30% reduction in clearance costs and warehouse delays

24/7 live support from real trade compliance experts

Award Winning Customs Compliance Platform

Meet the Team Behind the Technology

Our diverse team combines decades of experience in logistics, technology, and regulatory compliance.

Together, we’re building the future of frictionless cross-border trade.

James May.webp
James May
President

Leads with strategic direction and operational excellence, shaping the company's vision and ensuring its ongoing industry success.

Polo Rodriguez.webp
Polo Rodriguez
Chief Technology Officer

With 20 years in IT, Polo excels in deploying complex solutions, from single-user databases to advanced server domains.

Paola Mendoza.webp
Paola Mendoza
Support Team Manager


International Business graduate with over two years at Customs City. Passionate about customs regulations and global trade.

Andrea Angeles.webp
Andrea Angeles
Product Specialist 

Experienced Customer Support and Product Specialist adept at problem-solving, enhancing satisfaction, and driving product success.

Seidel Valdez.webp
Seidel Valdez
Sales Support Specialist

Expert in resolving customer inquiries with empathy. Transitioned into sales, consistently surpassing targets and boosting revenue.

Chito Pacun.webp
Chito Pacun
Senior Data Analyst

Experienced in data analysis, adept at interpreting data to drive strategic business decisions and optimize operations.

Antonio Reyes.webp
Antonio Reyes
Full Stack Development Lead

Tech entrepreneur leading development teams at CustomsCity with over 20 years of Full Stack JavaScript expertise.

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