Our all-in-one solution for your cross-border US eCommerce shipments tailored based on your business needs

Do you have a high volume of D2C shipments and looking for ways to streamline your US customs clearance process and be more cost-effective? Let us help your business! We offer an all-in-one solution, where your customs clearance process is easy, and products are delivered on time at the most competitive rates that are available in the market.

Our network of US-licensed customs brokers, bonded warehouses, logistics companies, and fulfillment centers are here to make your DTC process easy and cost-effective.

Customs City’s USA eCommerce Customs Clearance Service Process

Air Process

eCommerce Shipper
Customs City
Customer uploads Excel or CSV file with required data such as AMS Air,, & Type 86
Customs Broker
Reviews, validates, and submits to CBP
Warehouse/CFS
Picks up the shipments from the airline, separates the shipments that are on hold from released shipments, CBP inspects the holds
Last Mile
Once shipments are released, then warehouse delivers to the last mile carrier

Ocean Process

eCommerce Shipper
Customs City
Customer uploads Excel or CSV file with required data such as AMS Ocean, ISF, & Type 86
Freight Forwarder
Reviews & submits AMS Ocean & ISF to CBP
Customs Broker
Reviews, validates, and submits Type 86 to CBP
Warehouse/CFS
If the container gets flagged for scanning it will have to be taken to a CFS that can do the scanning. After that it would go to the designated CFS and CBP inspects any shipments that are on hold
Last Mile
Once shipments are released, then warehouse delivers to the last mile carrier
Truck Process
eCommerce Shipper
Customs City
Customer uploads Excel or CSV file with required data such as Truck eManifest & Type 86
Trucking Company
Reviews & submits Truck eManifest to CBP
Customs Broker
Reviews, validates, and submits Type 86 to CBP
CBP inspects
CBP officer makes release decision at the border