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Our all-in-one solution for your cross-border US eCommerce shipments tailored based on your business needs

Do you have a high volume of D2C shipments and looking for ways to streamline your US customs clearance process and be more cost-effective? Let us help your business! We offer an all-in-one solution, where your customs clearance process is easy, and products are delivered on time at the most competitive rates that are available in the market.

Our network of US-licensed customs brokers, bonded warehouses, logistics companies, and fulfillment centers are here to make your DTC process easy and cost-effective.

CustomsCity’s USA eCommerce Customs Clearance Service Process

Air Process

eCommerce Shipper
CustomsCity
Customer uploads Excel or CSV file with required data such as AMS Air,, & Type 86
Customs Broker
Reviews, validates, and submits to CBP
Warehouse/CFS
Picks up the shipments from the airline, separates the shipments that are on hold from released shipments, CBP inspects the holds
Last Mile
Once shipments are released, then warehouse delivers to the last mile carrier

Ocean Process

eCommerce Shipper
CustomsCity
Customer uploads Excel or CSV file with required data such as AMS Ocean, ISF, & Type 86
Freight Forwarder
Reviews & submits AMS Ocean & ISF to CBP
Customs Broker
Reviews, validates, and submits Type 86 to CBP
Warehouse/CFS
If the container gets flagged for scanning it will have to be taken to a CFS that can do the scanning. After that it would go to the designated CFS and CBP inspects any shipments that are on hold
Last Mile
Once shipments are released, then warehouse delivers to the last mile carrier
Truck Process
eCommerce Shipper
CustomsCity
Customer uploads Excel or CSV file with required data such as Truck eManifest & Type 86
Trucking Company
Reviews & submits Truck eManifest to CBP
Customs Broker
Reviews, validates, and submits Type 86 to CBP
CBP inspects
CBP officer makes release decision at the border

What our customers say about our eCommerce service

“CustomsCity was great from the start. The knowledge that their team brought to the table allowed us to greatly improve our physical importation processes. Also, the simplicity of their program and ease of integration allowed us to optimize our internal systematic processes. I have nothing but good things to say about Custom City’s team, technology, and pricing. I couldn’t have asked for anything more from this company,”

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Bill, Managing Director, Evolve Supply Chain Solutions

Recent Changes in e-Commerce Customs Compliance Process

The rise of e-commerce shipments is also shifting the focus how Customs handles the processing of large volumes of small boxes.

● Mandatory security requirement
● Cargo may also be released on the manifest
● Air and Truck

● Electronic release within 30min
● PGA shipments
● Air, Ocean, and Truck
● More efficient and less complicated release than a formal entry
● Release at CFS and Save MPF (merchandise Processing Fee) and

● The grouping of shipments of smaller size and weight at the origin and sent on a direct flight to the destination country
● Implemented in the US for large volume e-commerce shipments
● Packages are labeled with domestic shipping labels at origin and last-mile carrier will deliver once cargo reaches the destination country

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Why CustomsCity?

We believe that by adopting modern technologies and combining with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers. CustomsCity will make your eCommerce customs compliance process seamless and cost effective.

Frequently Asked Questions

The top CBP ecommerce compliance platforms for international shipping are those that automate filings, reduce manual errors, and scale with high-volume cross-border shipments. CustomsCity is built specifically to support ecommerce customs compliance, handling filings like Type 86, ISF, AMS, and FDA Prior Notice while providing real-time validation and human support.

CustomsCity simplifies ecommerce customs by automating submissions, validating shipment data before filing, and providing visibility across all clearance types. This helps ecommerce brands and logistics partners move shipments through customs clearances faster while reducing delays, penalties, and rework caused by filing errors.

CustomsCity functions as advanced ecommerce clearance software, but it goes beyond clearance alone. The platform supports compliance, audit readiness, and operational workflows, making it ideal for ecommerce businesses that need both speed and accuracy as order volumes grow.

CustomsCity provides customs brokerage support for fast-growing ecommerce brands by helping teams scale without adding headcount. Automated filings, built-in compliance checks, and centralized workflows allow brands to manage increasing shipment volumes while maintaining consistent clearance performance.

Yes. CustomsCity integrates with leading ecommerce, WMS, and TMS systems via API, allowing shipment data to flow directly into customs filings. This reduces manual data entry, improves accuracy, and supports smoother ecommerce customs operations across international shipping lanes.

[Book a demo or start a free trial to see how CustomsCity supports ecommerce customs at scale.]

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