Grow your US Direct-to-Consumer (D2C) Business Faster and be More Profitable

Our all-in-one solution for your cross-border US eCommerce shipments tailored based on your business needs

Do you have a high volume of D2C shipments and looking for ways to streamline your US customs clearance process and be more cost-effective? Let us help your business! We offer an all-in-one solution, where your customs clearance process is easy, and products are delivered on time at the most competitive rates that are available in the market.

Our network of US-licensed customs brokers, bonded warehouses, logistics companies, and fulfillment centers are here to make your DTC process easy and cost-effective.

Customs City’s USA eCommerce Customs Clearance Service Process

Air Process

eCommerce Shipper

Customs City

Customer uploads Excel or CSV file with required data such as AMS Air,, & Type 86

Customs Broker

Reviews, validates, and submits to CBP

Warehouse/CFS

Picks up the shipments from the airline, separates the shipments that are on hold from released shipments, CBP inspects the holds

Last Mile

Once shipments are released, then warehouse delivers to the last mile carrier

Ocean Process

eCommerce Shipper

Customs City

Customer uploads Excel or CSV file with required data such as AMS Ocean, ISF, & Type 86

Freight Forwarder

Reviews & submits AMS Ocean & ISF to CBP

Customs Broker

Reviews, validates, and submits Type 86 to CBP

Warehouse/CFS

If the container gets flagged for scanning it will have to be taken to a CFS that can do the scanning. After that it would go to the designated CFS and CBP inspects any shipments that are on hold

Last Mile

Once shipments are released, then warehouse delivers to the last mile carrier

Truck Process

eCommerce Shipper

Customs City

Customer uploads Excel or CSV file with required data such as Truck eManifest & Type 86

Trucking Company

Reviews & submits Truck eManifest to CBP

Customs Broker

Reviews, validates, and submits Type 86 to CBP

CBP inspects

CBP officer makes release decision at the border

Customs City’s Partners

Logistics Companies:

leading global air, ocean, truck logistics companies

Bonded Warehouse

located at LAX, Long Beach, JFK, Miami, ORD, San Francisco

Licensed US Customs Brokers

focused on eCommerce customs clearance including PGA regulated shipments

What our customers say about our eCommerce service

“Customs City was great from the start. The knowledge that their team brought to the table allowed us to greatly improve our physical importation processes. Also, the simplicity of their program and ease of integration allowed us to optimize our internal systematic processes. I have nothing but good things to say about Custom City’s team, technology, and pricing. I couldn’t have asked for anything more from this company,”

Bill, Managing Director, Evolve Supply Chain Solutions

Recent Changes in e-Commerce Customs Compliance Process

The rise of e-commerce shipments is also shifting the focus how Customs handles the processing of large volumes of small boxes.

What is Section 321 eManifest?

● Mandatory security requirement
● Cargo may also be released on the manifest
● Air and Truck

What is Type 86?

● Electronic release within 30min
● PGA shipments
● Air, Ocean, and Truck
● More efficient and less complicated release than a formal entry
● Release at CFS and Save MPF (merchandise Processing Fee) and

What is Direct Injection Shipments?

● The grouping of shipments of smaller size and weight at the origin and sent on a direct flight to the destination country
● Implemented in the US for large volume e-commerce shipments
● Packages are labeled with domestic shipping labels at origin and last-mile carrier will deliver once cargo reaches the destination country

A one-stop-shop for B2C or D2C US eCommerce shipments

Book A Free Consultation With Customs City to learn more about the process

Customer will be matched with the relevant partner company based on the requirements

Offered services: Linehaul, Labeling, Customs Clearance, Warehousing, Delivery.

Why Customs City?

We believe that by adopting modern technologies and combining with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers. Customs City will make your eCommerce customs compliance process seamless and cost effective.

Free Consultation

It gives you an opportunity to learn more about the process and the requirements

Tailored approach

Customs City will recommend the right partner(s) based on your needs

Cost Savings

Customs City will recommend the most cost-effective partner(s)

Expertise

Leverage our team’s knowledge to make your B2C or D2C process seamless