Industry Leading Customs Compliance Solutions

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Industry Leading Customs Compliance Solutions

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About Us

CustomsCity  was established out of a combined experience of more than 30 years of helping companies comply with Customs Compliance. We believe that by adopting modern technologies and combining them with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers.

CustomsCity Mission Statement

Our team’s passion for Customs Compliance powers our Global Customs Platform. Crossing the border can be seamless and efficient giving our customers added productivity, cost-savings, and the highest level of Customs Compliance.

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eCommerce Clearance Service

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ACE Air eManifest / ACAS

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CBP In-Bond System

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Section 321 Data Pilot

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Type 86

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ACE Ocean eManifest/PTT/In-bond

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CBP Freight Status Notification System

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ISF - Importer Security Filing

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ACE/ ACI Truck eManifest

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RNS - Release Notification System

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Customer-Sghrervice

Customs Compliance Consulting

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Single Window Consulting

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FDA PN (Prior Notice) 2

FDA PN (Prior Notice)

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CBP Manifest Query

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Imagine CustomsCity as Part of your
Customs Compliance Team

Customs Compliance Domain Knowledge

Technology

24 x 7 Support

CustomsCity Platform

The CustomsCity Platform is a modern Customs Compliance platform/ API for eManifest and trade declaration entry filing.

The platform serves several customer segments including; customs brokers, freight forwarders, CFS warehouses, shippers, air carriers, ocean carriers, and highway carriers.

Proud Partnerships
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How Clients React

See what our customers say about Customs City

Jin Lee
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Not sure where to even start with Customs City. I've been in the industry for some time and worked with dozens of SW providers, but I must say that Customs City is superb in every single way possible. Their support is one of the best I've ever experienced within the industry. I would compare their service and response to AMEX platinum concierge service where someone actually responds and answers the first time without going through automated menus to speak or chat with support. You can use the best SW out there with fancy UI’s but if they lack support it’s a total deal breaker for me. Customs City has user friendly UI and functions that other SW vendors do not have but the most important part for me is the support I get from Customs City.
MohD
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Highly recommended, from my own experience since I freshly started crossing USA-Canada with zero experience how to deal with customs documents including eManifest, James sheds light on the process. With all his team working around the clock patiently. I never had any issues except they took care of them professionally and in no time.If you looking for transparency,honesty,professionalism and availability ,Customs City Global Solutions is your answer. Thanks again all team!!!😊😊
Chito Pacun
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Customs City team are so helpful. They have guided me through the requirements and processes. The platform is straight forward. They have very good support team that you can get help if you have question or needed help.
Víctor Eduardo Ramos Ambriz
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Totally recommended! The entire team makes an effort to bring you the best experience, they gives us quick and solid solutions with the best attention.
Bill Coleman
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Customs City was great from the start. The knowledge that their team brought to the table allowed us to greatly improve our physical importation processes. Also, the simplicity of their program and ease of integration allowed us to optimize our own internal systematic processes. I have nothing but good things to say about Custom City's team, technology, and pricing. I couldn't have asked for anything more from this company. Thank you!
Andrea Angeles
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Highly recommended, the interest the whole team puts in having the most updated versions and features to make the customer experience more enjoyable it's amazing!
Min Kim
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James at Customs City was a great help for us to solve the problem with custom filing and he went extra mile to find the solutions just needed to complete the filing. I will definitely work with them again and highly recommend to anyone who need customs compliance solutions. Simply the BEST!!!
Jason A Pita
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James May, is exceptional helpful and very professional. I am very happy with his services. He guide me from beginning to end. Thank you
Sara GonzálezLópez
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Customs City provides a great support and the system is really intuitive and easy to use, highly recommend it
Habib Owji
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James may one of the best person I ever work with, professional customer service. He walk me toro the process step by step Many thanks to him and 100% happy with service
Víctor Eduardo Ramos Ambriz
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Totally recommended! The entire team makes an effort to bring you the best experience, they gives us quick and solid solutions with the best attention.
Paola Mendoza
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Thanks for your review! We're glad you're happy with the system and the support 🙂
Oleg
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I’ve been using Customs City Global Solutions email eManifest service for all of my truck ACE/ACI crossings for the past 5 months. These guys are fast! I get automatic email alerts when my trips are ready and also when the customs broker links the entry number to my eManifest. I receive a PDF copy of the eManifest coversheet which I print out in my truck. Their rate is about 30% cheaper than the competition.
Neo Designs
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Customs City solved in a few minutes what was taking us 3 weeks to try and solve with our customs broker. Blown away by the system.
Andrea Beltran
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Highly recommended, excellent system and very good service!!
EDI Documents
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User friendly system and quick customer service
Global Groupx
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GREAT COSTUMER SERVICE, AND THE SOFTWARE IS AWESOME, SUPER USER FRIENDLY.
Jose Luis Martinez CHB
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User friendly system, high accuracy and EXCEPTIONAL customer service.
Eduardo Omar Ramìrez Arizaga
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100% friendly.
Jack
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100% satisfied
Aruana Murzaliyeva
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Great company!!
Polo Rodríguez Tapia
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Thanks for your support!
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+1-888-724-8914 (North America toll-free)

+1-289-732-2010 (Canada)

+1-213-260-0795 (USA)

+52-800-269-2626 (Mexico Toll-Free)

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