Customs Compliance Solutions for eCommerce

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Industry Leading Customs Compliance Software

for ACE and ACICBP & CBSAwith 24/7 Supportwith a Modern APIwith a Modern UI

4,000,000 eManifests

Per Month

2,000,000 Entries

Per Month

5,000,000 FSN’s

Per Month

Available to the following participants:

Freight Forwarders

Can directly submit mandatory ACE Ocean eManifest to CBP to minimize customs compliance-related costs. Must have SCAC code, FMC Bond, and Type 3 International Carrier, Bond

Ocean Carriers

Submit ACE Ocean eManifest at the master level. Must have a SCAC code and Type 3 International Carrier Bond

Truck Carriers

Submit ACE Truck eManifest including truck traoler driver data to CBP at least 1hour before the arrival of the truck at the US border.

Terminal Operator / Port Authorities

Must have Marine Terminal Operator Number

Port Authorities must obtain a LOI from each client they intend to transmit or receive data on behalf of

Warehouses (CFS/ECCF)

Warehouses can sign up to receive ocean manifest updates as a Secondary Notify Party

Customs Brokers (Ocean Cargo)

File the Type 86 entry to facilitate the clearance of the eCommerce ocean shipment

Air Carriers

Submit ACE Air eManifest at a Master level and must have IATA code, Airwaybill Prefix and Type 3 International Carrier Bond

Customer Broker (Air Cargo)

File the Type 86 entry and/or ACE Air to facilitate the clearance of the eCommerce air shipments. Must have a Filer Code and Type 1 Importer Bond

Importers

Can submit Type 86 (to adhere PGA requirements) and/or ACE Air to release low value Section 321 shipments. Must have a Filer Code and Type 1 Importer Bond

Freight Forwarders

Can submit mandatory ACE Air eManifest to CBP must have an ABI Filer code and Type 1 Importer Bond

Warehouses (CFS/ECCF)

Can submit ACE House Airway bill. Must have Type 2 Custodian Bond and Type 3 International Carrier Bond

Service Providers

Air cargo service providers can integrate our solution to extend our ACE Air eManifest solution offering as a value-add service to your existing customers

Grow your Business with eCommerce

International goods valued at $800 or less can enter the US duty & tax-free. A growing number of international businesses are clearing eCommerce shipments using Section 321.

Achieve customs compliance and enjoy the following benefits:

Type 86– Expedited electronic release for eCommerce shipments
ACE Air eManifest– Mandatory security filing required at least 4 hours before arrival
ACAS (Air Cargo Advance Screening)– Mandatory security filing is required before the loading of the cargo. Required for both import & transit cargo
FSN (Freight Status Notification) – electronic notification of the release or transfer of the cargo
ACE Ocean eManifest– Mandatory security filing is required before the loading of the container
ISF (Importer Security Filing)– Mandatory security filing is required before the loading of the container. Required for both import & transit cargo

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Our pricing plans specifically tailored for high volume e-Commerce shipments

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CBP eCommerce Clearance Messages & Process

The rise of e-commerce shipments is also shifting the focus how Customs handles the processing of large
volumes of small boxes.

What is ACE eManifest?

Mandatory security requirement.

What is Type 86?

Expedited electronic release. Required for PGA shipments. Can be used for all modes of transportation.

What is Section 321 Data Pilot?

Requires sending more info (such as retail price, linked to the product online, seller name & address) about the shipment to facilitate the release and mitigate CBP inspections. Can be used for all modes of transportation.

What are Direct Injection Shipments?

The grouping of shipments of similar size and weight at the origin and sent directly to the destination country. Commonly used for large volume eCommerce shipments. Packages are labeled with domestic shipping labels at origin and last-mile carrier will deliver once cargo reaches the destination country

Customs City Air eCommerce Services:

ACE Air eManifest

Freight Forwarders, Customs Brokers, Warehouses and Air Carriers can submit mandatory ACE Air eManifest to CBP

Type 86

Customs Brokers can submit Type 86 (to adhere PGA requirements) and obtain an electronic release for low value Section 321 shipments

Freight Status Notification (FSN)

Warehouses/NVOCC(Freight Forwarders) receive the milestone events for every shipment

Air Cargo Advance Screening (ACAS)

Air Carriers or other 3rd party can submit Manifest information before the loading of the cargo at the foreign destination

Section 321 Data Pilot

Freight Forwarders, Carriers and Online Retailers can submit Section 321 Supplementary Data to reduce inspections at the border

Freight Status Query (FSQ)

Parties can obtain the statuses of the airway bill and FSQ messages can be sent at any time

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Customs City Ocean eCommerce Services:

ACE Ocean eManifest

Freight Forwarders, Ocean Carriers, Port Authorities & Terminal Operators can submit mandatory ACE Ocean eManifest to CBP

Type 86

Customs Brokers can submit Type 86 (to adhere PGA requirements) and obtain an electronic release for low value Section 321 shipments

Secondary Notify Party (SNP)

Warehouses/NVOCC(Freight Forwarders) receive the milestone events for every shipment

ISF (10)

Freight Forwarders/importer/customs brokers submit ISF (10) data elements

ISF (5)

Ocean Carriers submit ACE Ocean ISF (5) data elements to CBP for FROB (Freight Remaining on Board) and in-transit shipments

Section 321 Data Pilot

Freight Forwarders, Carriers and Online Retailers can submit Section 321 Supplementary Data to reduce CBP inspections at the border

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Customs City Truck eCommerce Services

Truck Carriers

Submit ACE Truck eManifest including truck traoler driver data to CBP at least 1hour before the arrival of the truck at the US border.

Type 86

Customs Brokers can submit Type 86 (to adhere PGA requirements) and obtain an electronic release for low value Section 321 shipments

Proud Partnerships

How Clients React

See what our customers say about Customs City

Jack

2021-07-20

100% satisfied

Aruana Murzaliyeva

2021-07-08

Great company!!

Min Kim

2021-07-08

James at Customs City was a great help for us to solve the problem with custom filing and he went extra mile to find the solutions just needed to complete the filing. I will definitely work with them again and highly recommend to anyone who need customs compliance solutions. Simply the BEST!!!

Julie Trenton

2021-07-01

I've had a positive experience with them. If I have a problem, they are always available to help me. I receive a response to every call within a few minutes. They have impressed me with their professionalism.

Charleen Elisabeth

2021-06-29

After my experience with them, I can say that this is the best software agency to trust for your business. Thanks to the whole team!!

Roosan Holsa

2021-06-22

The lads are very friendly, and I appreciate all the meetups that were done and the tech community support they provide is fabulous. A nice software company.

Macintyre S.

2021-06-19

Customs City Global Solutions Inc. great solutions service fees were very fair, much lower than the majority of others on the market. I am quite delighted with your service and will enthusiastically recommend you to anyone!!🤗🤗

ebony carpenter

2021-06-15

This company has provided us with a really great experience and knowledge. They are pro at their work and have really fine knowledge about latest software technologies. I feel glad to have chosen them. Thankyou for completing the project in the committed time frame👏✔

teri barker

2021-06-14

A great modern software company👌

Brett B. Fontaine

2021-05-26

They successfully completed the project on schedule. This company's service quality has exceeded my expectations.

eCommerce Monthly Price Plans

Pricing is per transaction sent to CBP on a monthly basis. Responses received by CBP and sending
updates or deletes to CBP are not charged. AMS Air counts as a transaction. Download ACE Air LOI
below and email completed form to info@customscity.com

Select your plan
Number of included transactions
Number of included transactions
Average price per transactionAverage price per transaction
Counts as transactionsCounts as transactions
CBP Responses included at no chargeCBP Responses included at no charge
24/7 Support24/7 Support
On-Boarding AssistanceOn-Boarding Assistance
Monitoring Dashboard & Email AlertsMonitoring Dashboard & Email Alerts
Changes & Cancellations included at no chargeChanges & Cancellations included at no charge
No Set-up Fee

Free Plan
$0
per month
Number of included transactions
10
Average price per transaction0 cents
Counts as transactionseManifest, ISF, PTT, SNP,
Type 86, FSN, Manifest Query
CBP Responses included at no charge
24/7 Support
On-Boarding Assistance
Monitoring Dashboard & Email Alerts
Changes & Cancellations included at no charge

Grow
$49
per month
Number of included transactions
200
Average price per transaction25 cents
Counts as transactionseManifest, ISF, PTT, SNP,
Type 86, FSN, Manifest Query
CBP Responses included at no charge
24/7 Support
On-Boarding Assistance
Monitoring Dashboard & Email Alerts
Changes & Cancellations included at no charge

Express
$99
per month
Number of included transactions
650
Average price per transaction15 cents
Counts as transactionseManifest, ISF, PTT, SNP,
Type 86, FSN, Manifest Query
CBP Responses included at no charge
24/7 Support
On-Boarding Assistance
Monitoring Dashboard & Email Alerts
Changes & Cancellations included at no charge

Scale
$299
per month
Number of included transactions
3000
Average price per transaction10 cents
Counts as transactionseManifest, ISF, PTT, SNP,
Type 86, FSN, Manifest Query
CBP Responses included at no charge
24/7 Support
On-Boarding Assistance
Monitoring Dashboard & Email Alerts
Changes & Cancellations included at no charge

Click here to expand!Click here to collapse!

Select your plan
Number of included transactionsNumber of included transactions
Average price per transactionAverage price per transaction
Counts as transactionsCounts as transactions
CBP Responses included at no chargeCBP Responses included at no charge
24/7 Support24/7 Support
On-Boarding AssistanceOn-Boarding Assistance
Monitoring Dashboard & Email AlertsMonitoring Dashboard & Email Alerts
Changes & Cancellations included at no chargeChanges & Cancellations included at no charge
No Set-up Fee

Consolidator
$499
per month
Number of included transactions10,000
Average price per transaction5 cents
Counts as transactionseManifest, ISF, PTT, SNP,
Type 86, FSN, Manifest Query
CBP Responses included at no charge
24/7 Support
On-Boarding Assistance
Monitoring Dashboard & Email Alerts
Changes & Cancellations included at no charge

Business
$999
per month
Number of included transactions25,000
Average price per transaction4 cents
Counts as transactionseManifest, ISF, PTT, SNP,
Type 86, FSN, Manifest Query
CBP Responses included at no charge
24/7 Support
On-Boarding Assistance
Monitoring Dashboard & Email Alerts
Changes & Cancellations included at no charge

Enterprise
$1499
per month
Number of included transactions50,000
Average price per transaction3 cents
Counts as transactionseManifest, ISF, PTT, SNP,
Type 86, FSN, Manifest Query
CBP Responses included at no charge
24/7 Support
On-Boarding Assistance
Monitoring Dashboard & Email Alerts
Changes & Cancellations included at no charge

eCommerce
$1999
per month
Number of included transactions100,000
Average price per transaction2 cents
Counts as transactionseManifest, ISF, PTT, SNP,
Type 86, FSN, Manifest Query
CBP Responses included at no charge
24/7 Support
On-Boarding Assistance
Monitoring Dashboard & Email Alerts
Changes & Cancellations included at no charge

Click here to expand!Click here to collapse!

START 30-DAY FREE TRIAL

Download ACE Air LOI (Letter of Intent)

Download ACE Ocean LOI (Letter of Intent)

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Why Customs City?

We believe that by adopting modern technologies and combining with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers. Customs City will make your eCommerce customs compliance process seamless and cost effective.